Assessment & Diagnosis
When something is not working and you need to understand why.
Head & Heart takes a disciplined look at the business context, relevant People and business data, stakeholder perspectives and operating reality to understand what is happening, what may be driving it and what is worth doing next.
The work concludes with clear findings, practical priorities, recommended measures and an executive discussion about what happens next.
Projects & Implementation
When the issue is understood and you need help deciding, designing or implementing what comes next.
Head & Heart can design and help implement a defined piece of work, for example around turnover, manager effectiveness, organization design, workforce planning and effectiveness, talent and capability, or People-team capability.
The work should remain practical, measurable and designed with the people who will ultimately own it.
Interim People Leadership
When you need experienced People leadership on a temporary basis, to carry the organization to a place where it no longer needs the help.
Head & Heart works alongside the CEO, leadership team and existing People function on an agreed cadence, bringing senior judgment, business partnership, implementation support, coaching and capability building as the organization grows, changes or works through a demanding period.
The help is temporary by design. The goal is to build the strength the organization needs so it does not stay dependent on it.
Senior People Advisory
When you need experienced perspective on a specific People or organizational question, without a larger engagement.
Sometimes a leader needs to pressure-test a decision, work through a difficult People question, think through an organizational choice or get a second perspective before acting. Senior People Advisory provides direct access to Aaron on an hourly or pre-agreed block basis.
Leadership and People-team coaching can be built into any engagement and can also be scoped independently where coaching itself is the need.
However we work together, we agree what success looks like and how we'll know whether the work made a difference.